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Title

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Assistant Registrar

Description

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We are looking for an Assistant Registrar to support the academic and administrative functions of our institution. The Assistant Registrar plays a vital role in maintaining the integrity and accuracy of student records, managing registration processes, and ensuring compliance with institutional policies and external regulations. This position requires a detail-oriented individual with strong organizational and communication skills who can work collaboratively with students, faculty, and staff. The Assistant Registrar will assist in the planning and execution of registration activities, including course scheduling, enrollment verification, transcript processing, and graduation certification. They will also help implement and maintain student information systems, ensuring data accuracy and security. The ideal candidate should be comfortable working in a fast-paced environment and be committed to providing excellent service to all stakeholders. In addition to technical and administrative responsibilities, the Assistant Registrar will contribute to policy development, process improvement initiatives, and the training of staff and student workers. They must be able to interpret and apply academic policies and procedures, resolve student issues, and support institutional goals related to student success and retention. This role offers an opportunity to be part of a dynamic academic team and to contribute to the smooth operation of the Registrar’s Office. The Assistant Registrar must demonstrate professionalism, discretion, and a commitment to upholding the confidentiality of student records in accordance with FERPA and other applicable laws. If you are passionate about higher education administration and have the skills and experience to thrive in this role, we encourage you to apply.

Responsibilities

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  • Assist with student registration and enrollment processes
  • Maintain and update student academic records
  • Process transcript requests and enrollment verifications
  • Support graduation audits and certification procedures
  • Ensure compliance with academic policies and regulations
  • Provide customer service to students, faculty, and staff
  • Coordinate course scheduling and catalog updates
  • Assist in the implementation of student information systems
  • Generate reports and analyze enrollment data
  • Train and supervise student workers or clerical staff
  • Participate in policy development and process improvement
  • Respond to inquiries regarding academic records and procedures

Requirements

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  • Bachelor’s degree in education, administration, or related field
  • 2+ years of experience in a registrar’s office or academic administration
  • Strong organizational and time-management skills
  • Excellent written and verbal communication abilities
  • Proficiency with student information systems and databases
  • Attention to detail and high level of accuracy
  • Ability to handle confidential information with discretion
  • Customer service orientation and interpersonal skills
  • Knowledge of FERPA and other relevant regulations
  • Problem-solving and critical thinking capabilities
  • Ability to work independently and as part of a team
  • Familiarity with academic policies and procedures

Potential interview questions

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  • What experience do you have working in a registrar’s office?
  • How do you ensure accuracy when handling student records?
  • Describe your familiarity with FERPA regulations.
  • What student information systems have you used?
  • How do you handle high-pressure situations during registration periods?
  • Can you give an example of a process improvement you implemented?
  • How do you prioritize tasks when managing multiple responsibilities?
  • Describe a time you resolved a student issue related to academic records.
  • What strategies do you use to maintain confidentiality?
  • How do you stay updated on changes in academic policies?